Not very happy with the folks over at Newegg.  I thought I would give them a chance on a recent purchase.  I’ve never used them before.  But now, I don’t think I will ever bother with them again.  They wasted my time.

I placed an order with Newegg and they said my credit card was declined.  So, I called my bank and they said there was no reason why it should have been declined.  Thus, I had them retry my card again.  It went through successfully this time; my bank said there was a hold on my account for the amount.  After sitting all day idle, they freakin’ cancelled my order without warning!  No phone call, no e-mail, no other warning!  When I called them, they acted like it was a privilege that I could re-submit my order again.  You must be kidding me!?  You already had my money once, why did you refund it to my account and cancel my order?  You really think I’m going to try that again?  They should have admitted their error, and expedited my order for me.  Now, I’m a day behind because they waited so long to tell me they weren’t going to ship it.

Oh yeah, and thanks for putting the hold on my account!

About Eric DeBrosse

Lead developer of the Orion Engine.
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